3 Jobs in Redmond, WA
Ascendion Engineering is Hiring a Desktop Support Technician Near Redmond, WA
Requirements:
Support Desktop Hardware/Software troublehsooting
General Break Fix support
Hardware refreshes
Work with IRT team on ticket triaging
Support OPs with tier1 tickets
Strong Customer Support Skills
Handle user hardware onboarding / offboarding
Top 3 Hard Skills Required Years of Experience
1. Customer Service experience | 1-2 years
2. Support Desktop Hardware/Software troublehsooting |1-2 years
3. Ticket Managment | 1-2 years
- Years of Experience Required: __1-3_______ overall years of experience in the field.
- Degrees or certifications required: N/A
- Disqualifiers: Candidates with ____job hopping______ will not be eligible for the role.
- Best vs. Average: - Been in a DTS role a year or 2, Excellent customer service experience , Hardware software troubleshooting
Job Type: Contract
Pay: $24.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Desktop support: 3 years (Required)
- Computer hardware: 1 year (Required)
Ability to Commute:
- Redmond, WA 98052 (Required)
Work Location: In person
Job Summary
Contractor
$58k-73k (estimate)
03/24/2024
07/20/2024
The job skills required for Desktop Support Technician include Customer Service, Desktop Support, Computer Hardware, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Desktop Support Technician.
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